in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. So I've fallen foul of the recent security changes and accessing my old NTLWorld email. Now I'm not receiving emails. It's a @ntlworld. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. ntlworld. I received the verification email on my new address and clicked on it. Common problems are entering your full email address as the username or using the webmail username instead of the email login name. com, I'm signed in ok and according to my profile my email address is. That's right, the Ntlworld link through the VirginMedia website is being tempermental and hasn't been letting quite a few customers log into their email account. . After that enter the credential ( Email Address and Password), IMAP Host, Port Number. Sign into the account here:. com’. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. I was hacked a while ago and cannot get back my ntlworld email which I need access too . Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. Password Show. all my folders have disappeared. I'm very sorry for the issues you've been having with your email address. The firm operates several email services including @virginmedia. i just want to access my original ntlworld email account via outlook. com. My grandfather has a NTLWorld email account and has had this for a few years. Email us at consumer. Sign into the. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. - 5398523Solved: I have a secondary email account set up that is an old ntlworld email. My wife is having trouble signing into her ntlworld email account, a message saying the email or password are incorrect, the. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. com email accounts do t work. virginmedia. My Virgin Media makes managing your account easier with all your information in one place. Sorry. To start the Add your email accounts wizard, press Ctrl-Shift-T. on 02-07-2023 20:26. 1) I can't log in to the ntlworld. Hope someone can help, and I'm on the Vodafone network. com. com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. then sign out and wait 20-30 minutes before trying to access the email account again. The username or password is incorrect pop3/imap access isn't turned on for this account. Enter your full ntlworld. in Email Thursday; NTLworld Email BlockedAgain in Email Tuesday; My ntlworld email stopped synching on my mobile in June after vm outage. Sign in. 1) Copy the following line of command text and then paste it into a MS Word document (or which ever text editor you prefer) so that you can edit it. In response to Kain_W. Randomly it's not receiving any emails. mail2web. com or blueyonder" etc. I can’t get into my ntlworld account. com account has suddenly stopped working. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. com (NTL World: Virgin Media Mail) account, so you can connect to your emails from your desktop email program or your mobile mail app. Packages. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. Hi i still use my ntlworld email address. If you're looking to access your TV, broadband and phone account including your email, sign in here. virginmedia. Options. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. com:dhtyG15793Wj" It is important to. virginmedia. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Hi, long post sorry - really crazy I know. When you reset a VM email password that password now only allows you to access the relevant Webmail account. co. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. not my email account password. com. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. My ntlworld. Broadband deals;In response to Adri_G. ntlworld email/password, i need to log back out and lock in with the xxx. com. If it’s been longer than 90 days I would wait for a mod or. . Both my wife and I still send and receive emails using ntlworld email addresses. on 07-09-2023 16:04. gov. When I go to my virgin media page to log in, it says incorrect email or password, and when I click reset password it doesn't recognise my email. com If you are still a customer then call Tech Support and they will help you get access to your email account. Fast forward to today, we rang VM and got the password changed, can log in fine to the website and even webmail, but I'm struggling to. That will take you through the steps to chnage your sign in / username to a non VM email account. To logout of your Gmail account on other devices on your iPhone, you need to open the Gmail app. that is skyHi. virginmedia. Old Ntlworld e-mail in Email 7 hours ago; Ntlworld Outlook Locked Out in Email Wednesday; NTLWorld email hacked. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. UK time (just over 9 hours) with login failures and failures to find the servers. Choose Accounts and then select Other User Accounts towards the left. . Follow the on screen command. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. 2) - mail is accessible using Apple mail. virginmedia. The route to App Specific passwords is now. com. I have had ntlworld email address for years. You can get to that section by clicking on the Account settings tab and then the Account details tab. System Posts: 2,096,970. I posted this question as evertime I try and search for a solution it says contact your internet provider. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. I can't seem to log in though. Needless to say I think that you've made the right choice. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. My Virgin Media, making managing your account easier with all your information in one place. com. I'm still using the the old NTL e-mail address and I tried to log in this morning and it did not recognise my details. 3. Click on the Login Button. Sign into your Gmail account. If you want to know more, the updated sections are 6. It's absolutely free. Email address. Virgin Media has apologised after an upgrade left some customers unable to access their email accounts – with a few saying they've been struggling to read their messages for over a week. Dialled in Options. if you have set the mail app password you must have specified a non VM email address as the VM username. Have now resolved the problem. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. DevinThe fact that you need to be a VM broadband customer to use a VM email account is another thing to consider. - sent to my important secondary email account: Hi, Further to my email to you over the weekend, I wanted to provide you with a fuller update and clarity on your Virgin Media email service. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. Go to Family & other users. 0 Kudos Reply. @Kateylady The terms and conditions of the VM broadband account specified that any email address provided through the account would be deleted 90 days after the account is closed. Provided you know the existing password you can to sign into the My Virgin. Options. com. ntlworld. On the right side select other users. E mail Still not working in Email 13 minutes ago; email password in Email 45 minutes ago; NTL email still live - I cant access it or shut it down in Email 3 hours ago; 1 out of 5 emails not working in Email 4 hours ago; email account locked in Email 6 hours agoWe would like to show you a description here but the site won’t allow us. . Thank you for reaching out. I used to be able to access my ntlworld email by logging in through the mail2. virginmedia. Are you able to assist me in getting this account deleted and removed completely from your. I received an email from Microsoft saying they don't have permission to get my NTL Email. Check server status. Step-2: Enter the Ntlworld Mail login details. Why can’t I log into my Ntlworld email?She has had an ntlworld email address for over two decades and my parents are still virgin media customers, but my mum can no longer access her email account on her Google phone as it keeps asking ‘correct credentials needed - enter credentials for *@ntlworld. Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. Setup Your Ntlworld. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. virginmedia. Hi, how do I change my ntlworld. If you're looking to access your TV, broadband and phone account including your email, sign in here. Newbie poster here. . If it’s not a technical issue you need help with then we’re here to support you on. i just want to access my original ntlworld email account via outlook. That’s why, if you use an email address that ends in @virginmedia. I will send you a PM so that we can look into this further and see if we can get this resolved. com offers email hosting services for all your email needs. Thanks. com :Y54kpX5g: curl -v smtps://smtp. I would really love to be able to get back into my ntlworld address from when I was 13. All ntlworld references should now be changed to virginmedia. VM say they have made that change to improve the security of VM email accounts. 2) If that is unsuccessful then you could try the "Forgot your password" option. I am having trouble with an ntlworld. Each email address now has its own My VM account Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. As Graham_A has linked, if you follow that link it will ask you to sign in, on the password screen it will give the option to reset this if needed. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. From a desktop or laptop device connected to the same Wi-Fi network as the iPhone open a Command Shell in Window or otherwise a Terminal. BT ID or Email address. I truly appreciate your time and help, I know you could be doing other things in retirement than helping others here, so thank you again. Each email address has its own 'My Virgin Media account'. Stupidly, our old Ntlworld account which is somewhat inactive. A few weeks ago, I could only access my emails by going through 'onedrive' and then clicking on 'outlook'. In the next step, select the "Import emails from my other account (POP3)" option and click "Next". Please look out for the PM. Forgotten your login details? Keep me signed in. NTLWORLD. 0. I have only recently upgraded to Outlook 365, previously using a standalone Outlook version with POP 3 incoming/smtp mail using the ntlworld severs. Please try reloading the page” message, while others have found that Virgin’s email servers are neither able to send nor receive new messages (note: some people have been able to send emails via their SMTP server). com. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. _____I have an old ntlworld email address and use through outlook. I could access this account a couple of weeks ago. Devin. FWIW do consider migrating your email needs over to a new email provider to. I’ll let him know, thanks! The best advice you can give him is to start a new email account with another provider, and let all his contacts know the new address. . However your VM email address itself will not be changed. co. I do however still have my ntlworld email account. Reply. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. Sign in Not signed up yet? Register for My Virgin Media here. . We have followed the whole process, try to put the. Help > Create new Email address >. They will be able to check what email address you are using by going. ntlworld. webmail - mail is accessible . changing the password changes the account login password. Is there a way of getting a notification sound when an e mail arrives in the inbox. maybe 2015 I’ve switched providers. Have been locked out for a week now. Any help would be appreciated. Speed"I have two Virgin Media accounts for two separate properties - one for my own home, and the other for a rental property" "My new home has its Virgin account under a rarely used @gmail. net email users. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. Check your email for free. I have left my primary NTLWorld email pretty much untouched for years now, - 5275502. virgin. Can’t access ntlworld email account in Email 8 hours ago; NTL WORLD ADDRESS LOCKED in Email 9 hours ago; Cannot access emails or login to Virginmedia. branson@virginmedia. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). Scroll down that page and you will see a place to edit the password. Thanks. We would like to show you a description here but the site won’t allow us. " " I log into the rental property Virgin account using the @ntlworld. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. 0 Kudos Reply. Try signing into the My Virgin Media Account for that secondary email address by entering that ntlworld address and what you think its password is here. Just so some may see this, it seems mine works better for my second account if I log in from mail. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. When I retired I decided to move away from the (non VM) email address I had used for social and business contacts for many years. on 26-11-2022 08:40. Natalie_L. Step-3: Select the file format option in which you want to save the emails. When I put in my password it tells me either the email address or password are wrong. Last click on the Backup button and successfully perform the conversion. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. Gmail is email that's intuitive, efficient, and useful. I've noticed today that no ntlworld emails are coming through now on my mobile. How can I do this? - 5299558. The operator’s official fault. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. 19 June 2019. Help > Create new Email address >. Hello chrisgallagher. com)to create a new account for my wife, as you stated that all email addresses need their own VM account. QuickStart, set up and connections. Get the latest on customer exclusives and sort out admin with ease. change the secondary account password by selecting View/Change. ntlworld. This changed -. I received an email in my account yetserday telling me I had been hacked then lots of password resets. You’ll find these details on your bill or welcome email. com email address. 2 weeks ago. You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected. Hi KFo, thanks for the message and welcome to the forums. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. uk and @virgin. * Call costs may vary. Mailbird might be able to detect server settings for Ntlworld. . Forgotten your login details? Keep me signed in. To confirm, can you log into your secondary email account? ^Martin. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. When I try to log in it comes back with unable to authorise change password, tried that same result. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. @msmj Each email address has it's own My Virgin Media account so you need to make sure that you sign in with the problem email address which may not be your primary username. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. We think there may be a problem with the email address you’re using. com) email servers you should update the server settings to use the virginmedia. BBC News - Virgin Media email service users suffer lengthy failureHowever, there is another complication. If so then your email provider will need to assist you. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. The programme begins downloading NTLWorld emails to the specified location. Having an issue with NTLWorld Email. Hi, I haven't been able to access my ntlworld email account for the past few days. com email address. com email. Mark as New; Bookmark. virginmedia. Thanks. They aren't. My partner uses an ntlworld email address which has worked correctly for years on her iphone. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. e. Joining in. com account has suddenly stopped working. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". So we can investigate this further for you I've dropped you a PM. Clear searchQuickStart, set up and connections. com -u username:password. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. in Email an hour ago; Need to choose 3rd party email address to login in Email 8 hours ago; ntlworld. com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. ntlworld. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. I have been without my ntlworld email now for 2 weeks. I no longer seem to be able to log into my VM account, but that is to be expected. com may be able to detect your account's mailbox settings automatically, but for other non-Microsoft accounts, you may need. To do that sign into the My Virgin Media account that you used to change the password. For some reason, i am now able to send emails via Windows Live Mail. By making your old Ntlworld address your main email account going forward you are effectively locking yourself into sticking with VM as your broadband provider in the future. Forum Member. com email account. Unfortunately, as others have mentioned, once you leave Virgin Media, any associated email accounts created on our service will be terminated after 90 days. In the “Check mail from other accounts” section, click “Add a mail account”. My email on iPhone 11 will send but not receive. Hello there I have an old ntlworld email that I can't log into anymore. That change means that when you reset a VM email password you now have to generate an app specific password to use instead or your webmail password when accessing that email address via any third party email apps or clients on all your devices. But I have continued to use my ntlworld email account problem free. com email address. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. Thank you, Access your Ntlworld. com. Log-in. Help > Create new Email address >. JaneG1. com Account with Your Email Program Using IMAP. com mailbox is if you were able to log into the ntlworld mailbox and establish a forwarding to the Outlook. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. com email address. Virgin Media users have had a torrid start to the week with the firm's email service going offline. com e mail address. It's been over 24 hours now, but when I check. For sometime now, VM have been. By going to the link that Petey286 provided you should be able to log into the email account. Watch out for the purple envelope. When you get to that page there is a link to. CoenobySo, the issues are. @virgin. even went after my PayPal. " - using pop3. Suddenly it is telling me it needs verification for account. I need to get rid of my NTLWorld email and my Windows for the last x amount of years logs in with my NTLWorld account. Maxatoria Posts: 17,980. . This is the message I get when trying to log into my ntlworld email account it’s been like that for nearly 4 weeks I can’t change anything in the email settings. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. three days ago my Ntlworld. What’s. Find out more about app passwords. Ntlworld email has bee hacked. Go to Gmail and select the cog icon in the upper right corner and select "Settings. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . Hi, just setting up new phone and can't remember my ntlworld email password. Reply. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. on 12-01-2023 17:29. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. I would be more than happy to look into this for you. net or virginmedia email accounts. Select Accounts > Email accounts. The primary has been hacked and I was advised to change the password. We're making a variety of pay TV channels and on-demand programming. Since yesterday afternoon I can’t. Sign into the account here:. If the situation is as set out in option 2) then deleting the Ntlworld account will solve the problem. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. com, @virgin. Please include a daytime phone number. com. BT. That email account doesn't seem to exist anymore. Click on Update Settings > Account Details > scroll down to password and select Edit. 30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in, it comes back asking me for my password again. Those are classic signs that the email account is in the process of being deleted. I have tried adding it to outlook and it just shows a blank page. The only way it would go to the Outlook. I get asked for my Virgin account number, area. I would greatly appreciate any help you can provide in urgently removing our old email accounts. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. I find it absolutely disgusting that virgin media, takeover, NTL world, and then when you close your account with Virgin they literally don’t allow you after so many days to access and log into your email account online with your password. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. Virgin Media has gone down for hundreds of customers Credit: PA. Forward emails to Gmail. If prompted, enter your password for the account and select Done. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). com email address using that email address any more, even though it has it's own separate account number. That will take you to the relevant "My Virgin Media" account for that email address. Tuning in Options. How do i contact VM?I have forgotten my password @ntlworld. I'm here to help. I am sorry to hear about the issues you are having with the email account. 0 KudosCheck your service status; Basket ; My accountSign in. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. I tried to change the password on VM site but it says no username found. com -u username:password. How to Set Up Ntlworld. com. Options.